Last updated: October 10, 2026
Bigreuselife respects your privacy. This policy explains what information we collect, why we collect it, and how we handle it. By using our website, you agree to the practices described here.
Information We Collect
We collect the following types of information:
- Personal identifiers: your name, email address, phone number, and shipping address.
- Payment information: your payment method details. Payment card numbers are processed by our payment processors; we do not store full card numbers on our servers.
- Transaction records: the items you order, order amounts, order dates, and order status.
- Technical information: your IP address, browser type, device type, and operating system.
- Usage information: pages you visit on our site, products you view, and how you interact with the site.
- Cookie data: information stored by cookies and similar technologies, as described below.
How We Use Your Information
We use the information we collect for these purposes:
- Order processing and shipping: to confirm your order, process payment, prepare your package, hand it to the carrier, and provide tracking information.
- Customer service and after-sales support: to answer your questions, handle returns and refunds, and resolve any issues with your order.
- Website optimization and data analysis: to understand how visitors use our site, improve page performance, and make our product listings clearer and easier to navigate.
We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.
When We Share Information
We share information only as needed to run our business:
- Payment processors: to process your payment securely.
- Shipping carriers: to deliver your order and provide tracking.
- Service providers: companies that help us operate our website, email, and analytics, under agreements that limit their use of your data.
- Legal requirements: if we are required to disclose information by law, regulation, or valid legal process.
Cookies
Our website uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings. If you disable cookies, some parts of the site may not work as expected.
Data Retention
We keep order and transaction records for as long as needed to fulfill orders, handle returns and refunds, meet accounting and legal requirements, and resolve disputes. When information is no longer needed, we delete it or anonymize it.
Data Security
We use reasonable technical and organizational measures to protect your information, including SSL encryption for data transmitted through our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal and operational requirements. You may also opt out of marketing emails by using the unsubscribe link in those emails.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date. Continued use of our website after an update means you accept the updated policy.
Contact Us About Privacy
If you have questions about this policy or your personal information, please visit our Contact Us page. You can reach us by phone at +1 803-624-0199, by email at info@bigreuselife.sbs, or through the contact form at the bottom of that page.