Last updated: October 10, 2026
Thank you for shopping with Bigreuselife. This policy explains where we ship, how long it takes, and how to track your order.
Shipping Area
We ship only within the contiguous 48 United States. We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories. We also do not ship to P.O. boxes, APO/FPO addresses, or international destinations.
Shipping Cost
Shipping is free for all orders within the contiguous 48 United States. There is no minimum order requirement to qualify for free shipping. We do not charge handling fees.
Order Cutoff Time
Orders placed before 2:00 PM Eastern Time (ET) on a business day are eligible to begin processing the same day. Orders placed after 2:00 PM ET, or on weekends or holidays, begin processing on the next business day. This cutoff gives our team and the carrier enough time to pick up and scan your package.
Processing Time and Delivery Time
Processing time is the time we need to prepare your order for shipment. Delivery time is the carrier’s estimated time in transit after the package has been picked up. The total estimated delivery time is the processing time plus the delivery time.
| Stage | Estimated Time | Notes |
|---|---|---|
| Order processing | 1–2 business days | Begins after order confirmation; orders placed before 2:00 PM ET may begin the same business day |
| Carrier transit | 3–5 business days | Estimated transit time after pickup; varies by destination state |
| Total estimated delivery | 4–7 business days | Processing time plus transit time, counted in business days |
Carrier Selection
We select the carrier based on your delivery state and the size and weight of your order. Depending on your location, your package may be shipped with a major national carrier such as USPS, UPS, or FedEx. The carrier for your order will be shown in your shipping confirmation email along with your tracking number.
Tracking Your Order
When your order ships, we send a shipping confirmation email that includes your tracking number and a link to the carrier’s tracking page. You can also contact us with your order number and we will help you locate your shipment. Tracking information may take up to 24 hours to appear in the carrier’s system after pickup.
Delivery Time Is an Estimate
The delivery times above are estimates provided by the carrier. They are not guaranteed delivery dates. Weather, peak season, carrier delays, and other unforeseen events can sometimes extend delivery time. If your order has not arrived within a reasonable period after the estimated delivery window, please contact us and we will work with the carrier to resolve it.
No Sales Tax
Bigreuselife does not charge sales tax on orders. No tax is calculated at checkout and no tax is added to your total. The amount shown at checkout is the full amount you pay.
Missing or Damaged Packages
If your tracking shows delivered but you cannot find your package, please check around your delivery address and with neighbors before contacting us. If the package is still missing, contact us within 7 days of the delivery scan and we will open a carrier investigation. If your package arrives damaged, please keep the packaging and contact us within 48 hours of delivery so we can help resolve the issue.
Questions About Shipping
If you have any questions about shipping, please visit our Contact Us page. You can reach us by phone at +1 803-624-0199, by email at info@bigreuselife.sbs, or through the contact form at the bottom of that page.